Who are we to state that we are specialists?
Webster’s dictionary states a specialist is “a person who has special knowledge and skill relating to a particular job, area of study, etc.”
Since 1985, we at Direct Resources have the fulfillment knowledge to be called specialists. Our employees are seasoned fulfillment experts, most with over 15 years at our company. Our software is by far the most user-friendly, web-based, real-time warehouse management system available. It is used by some of the top Fortune 100 companies and entrepreneurs introducing new products. Our dedication to you, our future customer, is only measured by how well we perform.
We understand that we are an extension of you. We understand that if an order is not picked and packed correctly and shipped on time, our failure is seen by your customers as a failure on your part. Therefore, we take ownership every step of the way. Our ability to provide exceptional customer service has never been stronger. We will not let you down!
Founded in 1985, Direct Resources is Houston’s premier provider of order fulfillment, product fulfillment, kit building, warehousing, inventory storage, inventory management, fulfillment software and distribution logistics services. Our company has grown based on our core values of accuracy, experience, quality, customer service and technology. We have a passion for excellence, and we deliver timely and effective results. Having moved into our 160,000 square ft. building in May, 2004, we now enjoy an expansive first-class facility that is both secure and worker friendly.
Empowering Countless Businesses Worldwide
Direct Resources manages your inventory and shipping efficiently and accurately, by utilizing advanced fulfillment software along with an experienced team of fulfillment specialists. Our 160,000 sq. foot purpose-built warehouse and production space stores your inventory safely, securely and should you require, we offer a climate-controlled environment.
Who We Are!
At Direct Resources we provide the tools you need to directly access and effectively manage your fulfillment needs 24 hours a day, from anywhere in the world. Our proactive fulfillment system is designed to put you in full control with convenient online access and customer support.
Reliability and Accountability
As Houston’s premier fulfillment specialist, you can depend on us to get the job done in a timely, effective, and efficient manner.
Outstanding Customer Service
Customer Satisfaction Is Our Priority! Our company has grown based on our core values of quality, customer service and technology.
Since 1985, our core competency, has been in the order fulfillment business, we know what it takes to create and maintain a thriving business. We are professional, proficient and proven. Our staff members are dedicated fulfillment specialists. From management to our warehouse crew, you are working with people who have the experience and drive to be the best in fulfillment. No substitute for experience.
Satisfied Clients Share Their Stories
Accuracy is key to order fulfillment. In order to achieve greater accuracy we have employed Direct Response™. Direct Response™ is our real-time, web-based fulfillment and order management software. Direct Response™ provides a robust set of tools to ensure precision and accuracy in all areas of product fulfillment. Software for accurate fulfillment.
When precision and accuracy is pushed to the side quality ultimately suffers. Here at Direct Resources we strive to be the best in product fulfillment. Precision in fulfillment yields on-time delivery. Precision in fulfillment yields the successful inventory audit. Precision in fulfillment yields cost-saving benefits. We want long-term happy customers.
Get Quick Answers to Your Concerns
Couldn’t find what you looking for?
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How long have you been in business?
Since April 1985.
What type of Inventory control system (Portal) do you have?
Direct Response is the WMS/OMS system we use. It’s real time & available to you 24/7. We even expose our dirty laundry! Send us an email with your contact info to find out what this means!
What shopping carts do you integrate with?
Over 85 shopping carts – Shopify, Magento, WordPress, etc.
Which freight carriers do you use?
Our preferred carrier is FedEx BUT we are open to use any carrier you wish. We can Bill 3rd Party too. Use our “rate shop” feature to identify the lowest freight.