Who are we to state that we are specialists?

Webster’s dictionary states a specialist is “a person who has special knowledge and skill relating to a particular job, area of study, etc.”

Since 1985, we at Direct Resources, Inc. have the fulfillment knowledge to be called specialists. Our employees are seasoned fulfillment experts, most with over 15 years at our company. Our software is by far the most user-friendly, web-based, real-time warehouse management system available. It is used by some of the top Fortune 100 companies and entrepreneurs introducing new products. Our dedication to you, our future customer, is only measured by how well we perform.

We understand that we are an extension of you. We understand that if an order is not picked and packed correctly and shipped on time, our failure is seen by your customers as a failure on your part. Therefore, we take ownership every step of the way. Our ability to provide exceptional customer service has never been stronger. We will not let you down!

Founded in 1985, Direct Resources, Inc. is Houston’s premier provider of order fulfillment, product fulfillment, kit building, warehousing, inventory storage, inventory management, fulfillment software and distribution logistics services. Our company has grown based on our core values of accuracy, experience, quality, customer service and technology. We have a passion for excellence, and we deliver timely and effective results. Having moved into our 160,000 square ft. building in May, 2004, we now enjoy an expansive first-class facility that is both secure and worker friendly.
Photo by James Besser on Unsplash

Services

Product Fulfillment

Direct Resources, Inc. manages your inventory and shipping efficiently and accurately, by utilizing advanced fulfillment software along with an experienced team of fulfillment specialists. Our 160,000 sq foot purpose-built warehouse and production space stores your inventory safely, securely and should you require, we offer a climate-controlled environment. Direct Resources, Inc.’s constant care and attention to detail assures your items reach their destination in perfect condition. Direct Resources, Inc. is the standard for reliable and convenient corporate fulfillment. Fortune 100 corporations have entrusted their materials to Direct Resources, Inc. since 1985. Our long term clientele have utilized our order fulfillment, product fulfillment, inventory management, distribution, and kit assembly services consistently with superior results. Located in Houston, Direct Resources, Inc. has access to one of the largest shipping ports in the country as well as easy access to major trucking and rail routes. Your order expedites with efficiency and timeliness.

Our corporate fulfillment services include:

  • Direct Response™ Order Management Software
  • Pick & Pack
  • Kit Assembly
  • Secure Warehousing (including a vault)
  • 24/7/365 Video Camera Security Surveillance
  • Fully Racked & Bar-Coded 160,000 sq. ft. Warehouse
  • Multi-user Web-Based 24/7/365 Order Management
  • Online Reports – Available 24/7/365
  • Email & SMS Text Notifications
  • Product Inspection
  • Re-Packaging
  • Display Assembly
  • Ocean Container Storage, Handling
  • Climate-Controlled Storage
  • Handwork – Kit Building and Product Mailout
  • Return Merchandise Authorization

Literature Fulfillment

Direct Resources, Inc. is recognized as the leader in providing literature and publication fulfillment services to Fortune 100 companies. Your needs and expectations are exceeded by our highly experienced team who are able to assemble and dispatch your literature in a timely manner. Clients have the option to use their inventory to create kits or utilize our fulfillment specialists to print “on-demand” materials. Our fulfillment specialists have successfully created materials for an array of industries including, insurance, financial, catalog, manufacturing and service. Direct Resources, Inc. provides the capability to build literature and publication kits, receive order confirmations, and maintain up to date status reports on-line from anywhere in the world.

Direct Resources, Inc. provides the following literature and publication fulfillment services:

  • Full On-Line Facilities
  • Including Order Entry Control
  • Print On Demand Services
  • Efficiency In Dispatching Literature & Publications
  • Quality Control
  • Pick & Pack
  • Presort & Palletization To Reduce Distribution
  • Kit Assembly
  • Nationwide & International Distribution

Experience

Since 1985, our core competency, has been in the order fulfillment business, we know what it takes to create and maintain a thriving business. We are professional, proficient and proven. Our staff members are dedicated fulfillment specialists. From management to our warehouse crew, you are working with people who have the experience and drive to be the best in fulfillment. No substitute for experience.

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Accuracy

Accuracy is key to order fulfillment. In order to achieve greater accuracy we have employed Direct Response™. Direct Response™ is our real-time, web-based fulfillment and order management software. Direct Response™ provides a robust set of tools to ensure precision and accuracy in all areas of product fulfillment. Software for accurate fulfillment.

Photo by Jordan Ladikos on Unsplash

Precision

When precision and accuracy is pushed to the side quality ultimately suffers. Here at Direct Resources, Inc., we strive to be the best in product fulfillment. Precision in fulfillment yields on-time delivery. Precision in fulfillment yields the successful inventory audit. Precision in fulfillment yields cost-saving benefits. We want long-term happy customers.

Direct Resources, Inc.