Logo - Direct Resources, Inc. - Order Fulfillment Specialists

Questions

Where is Direct Resources, Inc Located?
How big is your Facility?
Which holidays do you observe?
What are your receiving hours?
What are your requirements for inbound shipments?
What other services does Direct Resources, Inc. provide?
What types of products does Direct Resources, Inc. handle?
What warehouse management systems are you currently utilizing?
What type of management reports are you capable of generating?
How do you report shipping confirmations to the client?
Is there anything you can't do as my product or literature fulfillment partner?

Answers

Where is Direct Resources, Inc Located?

Direct Resources, Inc. is located very close to the Sam Houston Tollway and Clay Road intersection in North-West Houston. It is ideally located for access to all major freeways, including I-10, I-59, and I-45

How big is your Facility?

Our 160,000 square foot facility has ample shipping and receiving docks to accommodate small and large deliveries and shipments. We can also receive container shipments. All loading docks open to a secure, shipping and receiving staging area. This is where orders are checked prior to shipment, or where inventory is checked prior to being received into the warehouse. The main warehouse is fully racked, offering almost 500,000 square feet of storage space. A separate climate controlled area is reserved for sensitive products. An internal high-security area is available for high value products requiring additional security. The high-security area is located deep inside the warehouse, which is also monitored by the latest video surveillance devices. Our kit assembly production area is fitted with individual and easily modifiable workstations. Shrink wrapping, sorting, and packing is done efficiently in this area.

Which holidays do you observe?

Please see our Hours & Directions page for a full list of holidays observed.

What are your receiving hours?

Monday to Friday 8:30 am to 4:30 pm CST

What are your requirements for inbound shipments?

All inbound shipments containing over 6 pallets must make an appointment at least 24 hours in advance. Please call the receiving department @ 713.874.9812. All items must be palletized. All boxes must be labeled & contain a P.O. #, Item #, Item Description, Quantity, U/M, Revision Date if applicable & Date of Expiration if applicable. All pallets must contain pallet marker containing Total Weight, Item #, Item Description.

What other services does Direct Resources, Inc. provide?

Direct Resources, Inc. is a full service fulfillment company, offering the following services: product fulfillment, literature fulfillment, fulfillment software, ecommerce fulfillment services, inventory management, warehousing, kit assembly, international best way shipping (USPS, FedEx, DHL, UPS), destination pre-sorted/palletized, climate controlled area for perishable items, high security area for valuable items.

If your requirement is not mentioned, please give us a call. We customize to meet your requirements. Our experience and ability in the fulfillment business is second to none!

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What types of products does Direct Resources handle?

We handle any kind of product except environmentally hazardous substances.

What warehouse management systems are you currently utilizing?

We use a system called Direct Response™. This is by far the best fulfillment and warehouse management software available. Being web-based, our clients have access to our system 24/7/365 from anywhere in the world.

What type of management reports are you capable of generating?

Direct Response™ comes standard with a full complement of reports. However, if you have special requirements for your fulfillment system, Direct Response™ is fully customizable to produce the report you require.

How do you report shipping confirmations to the client?

Confirmations can be configured and sent out via email and through SMS text messaging.

Is there anything you can't do as my product or literature fulfillment partner?

In short, No! We are one of the leading fulfillment companies in the United States, and we are able to provide all your product and literature services.

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